Roles of a QA manager

Hi all,

I recently became the QA manager in a tuition centre as it was something that was needed to improve the quality of teaching along with student satisfaction and improve efficiency. However, I am not familiar with the role and what tasks need to be completed to 'live' up to the role. I have so far conducted questionnaires to students and teachers to get a general idea of where we are at the moment along with sitting in some classes to monitor student engagement and teacher performance.

Is there anything else I should take note of or conduct as a QA manager in a teaching/learning environment? Thanks in advance.

Submitted November 24, 2021 at 03:24PM by jimmySAville2323 https://ift.tt/3nPd1Pe