Redesigning Blackboard

Disclaimer: I do not work for Blackboard. This is simply a self-initiated passion project.

Hello! I'm a junior UX designer conducting a project in which I redesign Blackboard for both teachers and students alike due to an overwhelming consensus that the Blackboard interface offers a dissatisfying and stressful experience. I’ve already conducted a total of 27 interviews with nine students in order to identify common pain points surrounding the current Blackboard and use that insight to create a more user-friendly experience. To complete the picture, I’ll need the perspective of educators as well.

What participation will look like: three one-on-one Zoom interviews, each about 20-30 minutes long and 1-2 weeks apart. In the first interview, I’ll be asking you a range of questions covering your professional experience as well as your experience with Blackboard. In the last two interviews, you’ll be testing prototypes of my redesign. All interviews would involve you sharing your screen and consenting to me recording the interview (for the sole purpose of being able to take comprehensive notes on your comments/feedback after the interview). The recording will deleted immediately after I’m done taking notes. No sensitive information, such as your name or the institution you work for, will be released in the publication of the final project.

I’m posting on this subreddit to ask teachers and professors that use Blackboard to PM me if you’re interested in participating. Thank you!

Submitted March 24, 2021 at 11:50AM by Brownie63103 https://ift.tt/39cPGiG